Imprint / Terms & Conditions
Terms of service
Your use of this website is subject to the Terms of Use as set out below. By accessing and using this website you agree that you have read, understood and accept these Terms Of Use. If you do not read or agree with our Terms Of Use, you should not access this website.
User conduct
In using this website, including all materials available through it, you represent, warrant and agree not to disrupt or interfere with the security of, or otherwise cause harm to, the website, materials, system resources, servers, or networks connected to or accessible through the site or any affiliated or linked websites; not to upload, post or otherwise transmit through the website any viruses or other harmful, disruptive or destructive files; not to provide any false personal information; not to intentionally or unintentionally violate any applicable local, state, national or international law, or any regulations having the force of law; and to indemnify us in respect of any and all claims brought by a third party against us arising out of or in connection with a breach of any of the foregoing.
Pricing
All the prices on our website are in Euro.
Contract
We must receive payment for the goods you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the address you provided. If you choose to collect items, your order is not accepted by us until we have received payment. Our acceptance of your order brings into existence a legally binding contract between us.
Intellectual property
By using this website you agree that all the information, communications, photography, text, images, graphics, software, trademarks, trade names, logos and other materials and services on this website (the “content”) are protected by copyright, trademark, database rights, sui generis rights and other intellectual property laws under the national laws of Ireland and international treatise. All property rights, title and interest in and to the content shall be at all times and for all purposes remain vested in Stick Em Up Punk and/or its licensors, as the case may be. You agree not to copy, modify, transmit, display, distribute, perform, reproduce, licence, publish, create derivative works from, transfer or sell any information contained on or forming part of this website, or otherwise use such content of this website for re-sale, re-distribution or for any other commercial use, without the consent of Stick Em Up Punk and/or its licensors as the case may be.
As stated in the sidebar I do not use AI to create my art, and I do not wish for any person, organisation or agent to use my art for the purposes of AI. Photography, images, graphics, logos and other materials on this site may use technical methods to protect them from being analysed, and/or used as data for the purpose of AI training or for the creation of AI models. Stick Em Up Punk can not be held responsibe for any issues caused as a result of using protected resources on this site as training data for AI, or for the building of models.
Third party websites
Any external links to other websites are identifiable as such, and we are not responsible for the content or the privacy policies of third party websites. Your use of third party websites is subject to the terms and conditions of use contained within each of those websites. Stick Em Up Punk is not liable or responsible for the accuracy of any information, data, opinions or statements on these websites or the security of any link or communication with those websites.
Disclaimer
While we use all reasonable efforts to maintain this website in an accurate and up-to-date fashion it may contain some technical or other mistakes, inaccuracies or typographical errors. We cannot be held responsible for any mistakes or omissions on this website.
Modification of terms
We reserve the right to change the terms of use or policies regarding the use of this website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the website.
Governing law
These Terms Of Use shall be governed by and construed in accordance with the law of Ireland and you hereby submit to the exclusive jurisdiction of the courts of Ireland. This will not prevent Stick Em Up Punk from pursuing a claim for breach of contract, copyright infringement or otherwise in respect of these terms and conditions in any other jurisdiction throughout the world.
Business Details
This website is owned and operated by John O'Shea, an individual trading as "Stick Em Up Punk". Stick Em Up Punk is a registered business name with the Companies Registration Office in the Republic of Ireland, with registration number 787202. Stick Em Up Punk has a registered business address at: 11 Thorndale Avenue, Artane, Dublin, D05 YF89, Ireland. This address is not a shop, showroom, or collection point and is not accessiblie to the public.
Not exceeding the turnover level required to register for VAT, Stick Em Up Punk is currently not registered for VAT.
Source: https://core.cro.ie/e-commerce/company/5802398
Source: https://www.revenue.ie/en/vat/vat-registration/who-should-register-for-vat/vat-thresholds.aspx
Refunds & Returns
I hope you'll be happy with the items you bought from me, but if you need to return or cancel an order here is how it works:
Changing your mind
You can cancel your order for any reason up to the point of dispatch, and any payments made will be refunded in full ASAP, but definitely within 28 days. If you cancel an order that has already been shipped and an email has been sent confirming this, you may still cancel your order but you will be charged the delivery fee.
When you purchase online, you have a statutory right to return a product (other than a special order) up to 14 days after your order has been delivered (cooling off period). An order can be changed or canceled up until it is dispatched. If the order has been dispatched, you can return the product in its original packaging, or condition if not packaged, and we will organise a refund (excluding delivery fee). You must inform us of your intention to return the product or products by e-mail to orders@stickemuppunk.com within 14 days of making your order, and must return the product to us within 28 days of delivery.
If you have placed a custom order, then the items are being made specifically for you. These are non-refundable / non-returnable. Of course, we aim to be reasonable, so please get in touch if you have any issues.
If it's not what we said it was
We aim to give you accurate descriptions of all our goods, but in the event of it not being what you expected we'll be happy for you to return the items and give you a full refund. If for some reason our suppliers change an item and it appears different from what was described on the website we aim to let you know before the item is shipped. Due to the nature of digital reproduction and screen calibration we cannot guarantee the accuracy of colour depictions of our items. Please feel free to contact us at headtheball@stickemuppunk.com for further information about any of our products.
Damaged Goods
If your goods arrive faulty or damaged please e-mail us at orders@stickemuppunk.com within 24 hours of receiving your goods. We will ask you to return the goods to us as soon as possible and within 28 days of delivery, as long as this is not rendered impractical due to the nature of the damage. We will then give you a full refund.
Source: https://www.gov.ie/en/department-of-enterprise-tourism-and-employment/services/consumer-rights-and-guarantees-related-to-buying-goods-and-services-including-procedures-for-consumer-dispute-resolution-and-compensation/
Source: https://www.eccnet.eu/sdg/ireland
Dispute Resolution
If you're unhappy with how an issue was resolved you can request a dispute resolution under EU regulation 2024/3228 - EUR-LEX. The impartial dispute resolution service Net Neutrals is available to deal with such issues. You should inform all parties to a dispute before raising an issue with net neutrals.
Source: https://consumer-redress.ec.europa.eu/list-alternative-dispute-resolution-adr-bodies/ireland-netneutrals-eu-ltd_en
Source: https://eur-lex.europa.eu/eli/reg/2024/3228/oj
Shipping
We can deliver directly to you, or send a gift on your behalf. We can also write a short message for you. Just let us know in the comment box on the checkout page if you have any special requests.
We deliver to Ireland, the United Kingdom and mainland Europe as a standard. Delivery can be arranged outside these areas if required, for details please e-mail orders@stickemuppunk.com.
Contact details
Please make sure you provide a valid, active email address and telephone number when you register. We will use these details to contact you should there be any issues with your order, or to arrange delivery.
Delivery address
Please provide us with a clear, valid delivery address. If there are any special instructions regarding delivery please indicate this in the special instructions box.
Dispatch
We aim to dispatch orders within 72 hours of you placing your order. Weekends and public holidays may be slower. We will send you an email as soon as your order is ready to be dispatched.
Stock shortages
We aim to keep accurate records of stock on the website but if your item is no longer in stock we will contact you with details of when you can expect your order to arrive. You can of course choose to cancel your order if you are unhappy with an extended delivery time.
Price Tags, Invoices, Receipts
We don't put price tags on anything so no need to worry if you are sending a gift. We don't include receipts or invoices in our deliveries, these will be sent to the email you provide at checkout.
Environmental Policy
We try to send our parcels as sustainably as possible. We use the least amount of packaging we can while ensuring your items are adequately protected. We may also reuse packaging materials some times. We always try to choose products made from recycled / ethical materials and to source them from as close as possible so that we can reduce our ecological footprint.
Privacy Policy
This privacy policy outlines how we deal with any personal data you provide to us while visiting this website. If you are not happy with our privacy policy you should not use this website. By visiting this website, you are accepting the terms of this privacy policy.
We respect your privacy and only hold information required to process your orders. The information we ask of you through the checkout process is the minimum required to process your order. We do not hold or store any payment information details, including credit card numbers or bank details.
We ask you to provide a contact telephone number so that we can contact you if there is any issue with an order you have placed. We do not make sales phone calls and will only ever call in relation to an order. We do not pass your telephone number, email address or other details to any other organisations other than to process your order or as required by law. We will send order confirmation, dispatch confirmation and other relevant emails related only to orders you have placed to the email address provided by you when registering with us to create your account.
If you have signed up to a mailing list, that we administer, from time to time we will inform you by email of events, products or special offers. If you no longer wish to receive these emails from us, you can unsubscribe by replying to the sender address with the word "optout" or following the optout link provided at the bottom of the email.
All information we hold on you is kept securely and confidentially as required by the Data Protection Acts 1988 and 2003. We backup this data occasionally onto physical data storage media where it is encrypted using veracrypt.
My ecommerce platform Snipcart have a Data Processing Agreement which is in their terms of service, it can also be accessed here. Requests for a copy of your data or deletion of your data can be made to headtheball@stickemuppunk.com, or if you have a query relating to your data or GDPR compliance you can email Snipcart directly at privacy@snipcart.com.
Source: https://snipcart.com/faq#GDPR%20Compliance